Responsibilities: . • Providing administrative and operational support to cross-functional teams, . ensuring smooth operations and efficient coordination with clients. • Supporting the business in lead generation and tracking, ensuring accurate and . up-to-date information in the CRM system. • Acting as a point of contact for clients, addressing inquiries and providing . necessary information. • Collaborating with team members to gather data, prepare reports, and conduct . market research . • Managing the onboarding process of new customers. • Coordinating client meetings and follow-up activities, ensuring a high level of . customer satisfaction. • Maintaining client databases, tracking interactions and updating contact . information. • Preparing documentation, presentations, reports, briefs, and other . documentation as requested. • Assisting in analysing market data, tracking performance metrics, and generating . reports. • Monitoring market trends, competitive activities, and industry developments to . provide insights to the business. • Assisting in organising and participating in events and conferences